Agenda and minutes
PDF 324 KBVenue: Council Offices, Bushloe House, Station Road, Wigston, Leicestershire, LE18 2DR. View directions
Contact: Democratic Services Tel: (0116) 257 2775 Email: democratic.services@oadby-wigston.gov.uk
Note: Q3 (2022/23)
Media
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Apologies for Absence To receive apologies for absence from Members to determine the quorum of the meeting in accordance with Rule 7 of Part 4 of the Constitution. Minutes: An apology for absence was received from Councillors F S Broadley, L M Broadley and R E R Morris. |
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Appointment of Substitutes To appoint substitute Members in accordance with Rule 26 of Part 4 of the Constitution and the Substitution Procedure Rules. Minutes: None.
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Declarations of Interest Members are reminded that any declaration of interest should be made having regard to the Members’ Code of Conduct. In particular, Members must make clear the nature of the interest and whether it is 'pecuniary' or ‘non-pecuniary'. Minutes: None.
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Minutes of the Previous Meeting To read, confirm and sign the minutes of the previous meeting in accordance with Rule 19 of Part 4 of the Constitution. Minutes: By affirmation of the meeting, it was
UNANIMOUSLY RESOLVED THAT:
The minutes of the previous meeting held on 29 November 2022 be taken as read, confirmed and signed. |
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Action List Arising From The Previous Meeting Minutes: By affirmation of the meeting, it was
UNANIMOUSLY RESOLVED THAT:
The action list from the previous meeting held on 29 November 2022 be noted. |
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Petitions and Deputations To receive any Petitions and, or, Deputations in accordance with Rule(s) 11 and 12 of Part 4 of the Constitution and the Petitions Procedure Rules respectively. Minutes: None.
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Corporate Performance Update (Q3 2022/23) Report of the Head of Customer Service & Transformation Additional documents:
Minutes: The Committee gave consideration to the report and appendices (as set out on pages 8 – 62 of the agenda reports pack), which asked it to note the update on the progress achieved during the third quarter against achieving the Council’s Corporate Objectives.
In response to the Chair’s query, it was confirmed that the Council carried out its own inspections of void properties rather than the contractor.
Councillor R H Adams left the meeting at 7:42pm and re-entered at 7:43pm.
By general affirmation of the meeting, it was
UNANIMOUSLY RESOLVED THAT:
The content of the report and appendices be noted. |
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Customer Experience Strategy Consultation Results Presentation of the Head of Customer Service & Transformation Minutes: The Committee gave consideration to the presentation (a copy of which is attached to this minute) by the Head of Customer Service & Transformation, which asked it to note the results of the Customer Experience Strategy Consultation.
The Committee raised concerns about the planned 30-minute lunch closures at the new customer service reception at Brocks Hill and queried whether the reception role could be split into two-part time job share roles. The Committee was advised that the role could be advertised as both a full time (35 hours) role and as two-part time roles at the same time. The team would still need to review/interview candidates based on merit. If a job share could be achieved the team would go with this route, if not the team would appoint a full time receptionist and the reception would close at lunch for 30 minutes. This was agreed and accepted by all.
Councillor R H Adams left the meeting at 8:15pm.
The Committee confirmed their wish that the three customer service appointment hubs be situated in the three town centres of Oadby, Wigston and South Wigston.
By general affirmation of the meeting, it was
UNANIMOUSLY RESOLVED THAT:
The contents of the presentation be noted. |
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Climate Change Baseline Study Report of the Climate Change Officer Additional documents:
Minutes: The Committee gave consideration to the report, appendices and presentation (as set out on pages 63 – 117 of the agenda reports pack), which asked it to note the outcomes of the Climate Change Baseline Study.
The Committee queried how many trees would need to be planted to offset the energy required to heat the leisure centre pools and Officers advised they will provide this information after the Committee.
By general affirmation of the meeting, it was
UNANIMOUSLY RESOLVED THAT:
The content of the report and appendices be noted. |
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Retained Right to Buy Receipts Report of the Housing Manager Additional documents: Minutes: The Committee gave considerations to the report and appendix (as set out on pages 3-8 of the agenda update pack) which asked it to note how the Council intended to allocate Right To Buy receipts through property acquisitions and development opportunities.
By general affirmation of the meeting, it was
UNANIMOUSLY RESOLVED THAT:
The contents of the report and appendix be noted. |
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Review of Town Centre Public Bins (2023) Report of the Safety & Resilience Officer Minutes: The Committee gave consideration to the report (as set out on pages 118 – 119 of the agenda reports pack) which asked it to make a decision on whether to remove, repair or replace the town centre public bins on Bell Street in Wigston.
By general affirmation of the meeting, it was
UNANIMOUSLY RESOLVED THAT:
The metal style bins be removed and replaced as soon as is practicably possible. |
