Agenda item
Corporate Performance Update (Q2 2024/25)
Report of the Head of Customer Service & Transformation
Minutes:
The Committee gave consideration to the report and appendices (as set out in pages 53 - 154 of the agenda reports pack), which provided an update on progress during Quarter 2 of the 2024/25 Financial Year towards achieving the priorities of the Oadby and Wigston Borough Council’s Strategic Objectives as agreed in the Corporate Strategy 2024 - 2027.
By general affirmation of the meeting, it was
UNANIMOUSLY RESOLVED THAT:
The performance of the Council against its Corporate Objectives in delivering services be noted.
Supporting documents:
-
Corporate Performance Update (Q2 2024/25), item 23.
PDF 402 KB -
Appendix 1 - Corporate Strategy KPI's 2024-27, item 23.
PDF 496 KB
-
Appendix 2 - Operational Update Q2 2024-25, item 23.
PDF 1 MB
-
Appendix 3 - Customer Service Analysis Q2, item 23.
PDF 305 KB
-
Appendix 4 - Bi-annual Complaints Report Apr 24 - Sep 24, item 23.
PDF 909 KB
-
Appendix 5 - Forward Planning Events Calendar, item 23.
PDF 370 KB
-
Appendix 6 - Appendix 6 Building Control Performance Report, item 23.
PDF 463 KB
-
Appendix 7 - Building Control Service Delivery Plan, item 23.
PDF 229 KB
-
Appendix 8 - Appendix 8 Lightbulb Performance Dashboard, item 23.
PDF 5 MB
-
Appendix 9 - Home Gadgets Performance Dashboard, item 23.
PDF 863 KB
-
Appendix 10 - Housing Respiratory Illness Dashboard, item 23.
PDF 67 KB
-
Appendix 11 - Safe Spaces Performance Dashboard, item 23.
PDF 486 KB