Agenda item
Corporate Performance Update (Q1 2023/24)
Report of the Head of Customer Service & Transformation
Minutes:
The Committee gave consideration to the report and appendices (as set out on pages 11 - 59 of the agenda reports pack), which asked it to note the update on the progress made during Quarter 1 of the 2023/24 Financial Year towards achieving the priorities of the Oadby and Wigston Borough Council’s Strategic Objectives, as agreed in the Corporate Plan 2019 - 2024.
Councillor J Kaufman left the meeting at 9:00pm and re-entered at 9:02pm.
Councillor R H Adams left the meeting at 9:03pm and re-entered at 9:05pm.
By general affirmation of the meeting, it was
UNANIMOUSLY RESOLVED THAT:
The content of the report and appendices be noted.
Supporting documents:
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Corporate Performance Update (Q1 2023/24), item 15.
PDF 433 KB -
Appendix 1 - Key Performance Indicators (2023/24) - Continuous Improvement, item 15.
PDF 179 KB
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Appendix 2 - Key Performance Indicators (2023/24) – Statutory, item 15.
PDF 179 KB
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Appendix 3 - Operational Updates – Quarter One (2023/24), item 15.
PDF 868 KB
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Appendix 4 - Performance Dashboard Lightbulb Quarter One (2023/24), item 15.
PDF 212 KB
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Appendix 5 - Customer Service Statistical Analysis Quarter One (2023/24), item 15.
PDF 294 KB
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Appendix 6 - Working Groups Update, item 15.
PDF 138 KB
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Appendix 7 - OWBC Event Calendar (2023/24), item 15.
PDF 371 KB