Agenda item

Report of the Head of Customer Service & Transformation

The Committee gave consideration to the report as set out on pages 10 – 66, which asked it to note the update on the progress achieved during the first quarter against achieving the Council’s Corporate Objectives.

Members raised queries in relation to various parts of the report, including the schedule of Local Plans, the “Homes for Ukraine” scheme, signage around Brocks Hill Country Park, allotment waiting lists, activities for young people like the “Supersonic Boom” event, processes around chasing and writing off small balances, business grants and a possible business forum.

The Committee requested that figures for the rate of calls taken and abandoned in the Revenues team be included alongside percentages in the next report and the Committee also requested that the ratio between refuse and recycling collected in the borough be included in the next report. Members also requested figures be provided for the number of unbanded council tax properties. Officers noted these requests and agreed to provide the information at the next committee meeting.

By affirmation of the meeting, it was

UNANIMOUSLY RESOLVED THAT:

The performance of the Council against its Corporate Objectives in delivering services be noted.