Agenda and minutes

Community Engagement Forum - Tuesday, 12th March, 2019 1.30 pm

Venue: Council Offices, Bushloe House, Station Road, Wigston, Leicestershire, LE18 2DR. View directions

Contact: Veronika Quintyne - Email: 

No. Item


Apologies for Absence


Councillor J W Boyce                    (Leader of the Council)

Councillor Sami Haq            (Councillor)

Les Gill                             (Helping Hands)

Alison Barnes                     (Local Offer Coordinator, LCC)

Vinod Ghadiali                    (O&W Hindu Association)

Roger Allsopp                             (Churches Together)

Jo Knight                          (Women in Oadby and Wigston)

Jan Bryars                         (OWSW Multicultural Group)

Reverend Leslie Gill             (Helping Hands)

Peter Owers                      (Christians Against Poverty)

Fred Jennings                              (Christians Against Poverty)

Caroline Holden                  (Age UK)

Garry Burns                       (Age UK)


Minutes of the Previous Meeting pdf icon PDF 73 KB


The Chair welcomed everyone to the meeting. Introductions were conducted and apologies noted. The minutes of the previous meeting were accepted as a true and accurate record.


Matters Arising pdf icon PDF 39 KB


Page 2      Participants were reminded that the Forum still wished to see research ideas which can be funded and funding idea is issue is still to come as an item for discussion Participants thoughts on how research ideas from them were welcomed.


Page 5      Planning is to start soon on hosting a Disability Confident 2 Workshop. The goal is to get more involvement from Business and sign up to the Disability Confident standard.


Page 5      The NOCN (National Open College Network) Level 1 Award in Community Development will start in Spring 2019. Participants were reminded that a few free spaces remain. Participants were encouraged to let potential candidates whether volunteers or staff know that places were available until the 31 March 2019.This course is supported by the PCYA (Pakistani Community Youth Association) as the local accrediting body on behalf of NOCN.


Community Engagement Forum Funding


This item was deferred to a future date for discussion.


NOCN Level 1 Community Development Course pdf icon PDF 68 KB


This Community Development course covers a period of ten weeks. Anyone interested in taking up a space are invited to contact the Community Engagement Officer by emailing: or telephone Leicester (0116) 2572648.




Circulate the application paperwork.


Social & Human Rights Model of Disability Versus the Medical Model (Presentation) pdf icon PDF 5 MB


Miriam Bentley-Rose, Community Safety Officer (Hate Crime & Prevent Duty) Equalities Lead, presented on the Model. A series of slides were used to: inform, challenge perceptions, teach and raise awareness of the two models and distinguish between them.


The Models were outlines, the invisibility of people with a disability was elaborated on with examples of social, visual, hearing and mental health issues. Not all disabilities take the form of wheelchair use. Some cannot be seen but are just as profound in terms of impact. Two slides were used to outline the Medical and Social Models. Examples of disabling attitudes were given via negative marketing, stereotyping, verbal and physical abuse received, and badly designed entrances to public buildings.


The presentation encouraged participants to stop and think about how society treats people living daily and managing their disability.




Circulate the presentation slides.


Oadby, Wigston & South Wigston Disability Forum in Development - Case Study: Steve Dacey, Mark Stevens ,Wigston & South Wigston Local Area Coordinators pdf icon PDF 374 KB


Due to unforeseen circumstances, Steve Dacey and Mark Stevens gave apologies for non-attendance at this meeting. The two Local Area Coordinators presented on their behalf.


A presentation slide pack titled;” A Day in the Life of .Living with a Disability in the Borough” was shared with participants. The slides highlighted the daily reality and challenges faced by people living with a disability and the coming together of people to set up a new Borough Disability Forum. A request was made to participants to encourage people to join it. People do not have to have a disability but may have knowledge and skills, which could be used to support development of this Forum.


A few challenges identified concerned, accessing and exiting Blaby Park Road, accessing local transport and inconsiderate vehicular parking.


To sign up to the Disability Forum contact the Community Engagement Officer:




Circulate the presentation slides.


Clockwise Credit Union - Challenging Poverty by developing Citizens Financial Resilience (Presentation) pdf icon PDF 535 KB


Eilidh Kerr presented on the services Clockwise provide to residents across the Leicestershire and Rutland regions. Key points arising from discussion were as follows:


·         Mainstream banks are for mainstream people.

·         Clockwise is accessible to those who can and cannot use the internet.

·         Mainstream banking criteria may rule out certain people in society from holding a bank account.

·         Credit unions can help those who are vulnerable, particularly to money-lenders.

·         The profits from Clockwise banking go back to the saver.

·         Clockwise has been in existence for 26 years.

·         Those who are homeless can open an account by accessing a letter from a hostel. There is an accessible Credit Union branch on the high street in Leicester.

·         A prepaid card can be provided to help Clockwise Customers to for online purchases. Standing orders can also be set-up.

·         Savings accounts attract shares in Clockwise. The interest rate given is 1.75%.

·         Children are encouraged to save in schools, for example Parklands Primary Academy. Children learn the skills of a Bank Manager or Bank Tiller.

·         The list of services available from Clockwise was noted within the presentation. Even if someone has no passport or driving licence, they can use other means of identification to open a Clockwise bank account.

·         Customers taking out Credit Union Loans are supported to manage them with a budgeting account. This is especially so through a budget account, which ring, fences all payments, which have to be made. This can be done with customers who are on benefit. This process was designed originally for those who are on benefits such as Universal Credit.

·         Payday loans were mentioned but with the warning that they can have very high interest rates levied on them.

·         Clockwise works clients who borrow from money lenders to help them not having to do so in the future. They also work with the Illegal Money Lending Team to assist people to access sound banking services.


The details to contact Clockwise are as follows:


Clockwise Credit Union - 1 St Nicholas Place, LE1 5LB Leicester. Telephone:  0116 242 3900.




Circulate the presentation slides.


Any Other Business


Mick Bullock provided a short update on the local development of Universal Credit.

He circulated a handout, which contains key points about Universal Credit, changes to it, how claimants can be helped and contact information for officers in the Benefits and the Customer Services Team. To access further information go to the following link.




Circulate the handout provided on Universal Credit.


Date of Next Meeting


The date of the next meeting will be circulated following the May 2019 election. The time will remain as previously.1:30 p.m. to 4:00 p.m. The venue for all meetings is Oadby and Wigston Borough Council Offices, Bushloe House, Station Road, Wigston, Leicestershire LE18 2DR.

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