Agenda

Service Delivery Committee - Tuesday, 11th June, 2024 7.00 pm

Venue: Civic Suite 2, Brocks Hill Council Offices, Washbrook Lane, Oadby, Leicester, LE2 5JJ. View directions

Contact: Democratic Services  Tel: (0116) 257 2775 Email: democratic.services@oadby-wigston.gov.uk

Note: Q4 (2023/24) 

Media

Items
No. Item

Meeting Live Broadcast | Information and Link

This meeting will be broadcast live.

 

Press & Public Access:

 

A direct link to the live broadcast of the meeting's proceedings on the Council's Civico platform is below.

 

https://civico.net/oadby-wigston/18962-Service-Delivery-Committee

1.

Apologies for Absence

To receive apologies for absence from Members to determine the quorum of the meeting in accordance with Rule 7 of Part 4 of the Constitution.

2.

Appointment of Substitutes

To appoint substitute Members in accordance with Rule 26 of Part 4 of the Constitution and the Substitution Procedure Rules.

3.

Declarations of Interest

Members are reminded that any declaration of interest should be made having regard to the Members’ Code of Conduct. In particular, Members must make clear the nature of the interest and whether it is 'pecuniary' or ‘non-pecuniary'.

4.

Minutes of the Previous Meeting pdf icon PDF 176 KB

To read, confirm and approve the minutes of the previous meeting in accordance with Rule 19 of Part 4 of the Constitution.

5.

Action List Arising from the Previous Meeting

To read, confirm and note the Action List arising from the previous meeting.

6.

Petitions and Deputations

To receive any Petitions and, or, Deputations in accordance with Rule(s) 11 and 12 of Part 4 of the Constitution and the Petitions Procedure Rules respectively.

7.

Corporate Performance Update (Q4 2023/24) pdf icon PDF 445 KB

Report of the Head of Customer Service & Transformation

Additional documents:

8.

Customer Experience Strategy - Year 1 Review

Presentation of the Head of Customer Service & Transformation

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