Agenda and minutes

Service Delivery Committee - Tuesday, 12th March, 2024 7.00 pm

Venue: Civic Suite 2, Brocks Hill Council Offices, Washbrook Lane, Oadby, Leicester, LE2 5JJ. View directions

Contact: Democratic Services  Tel: (0116) 257 2775 Email: democratic.services@oadby-wigston.gov.uk

Note: Q3 (2023/24) 

Media

Items
No. Item

25.

Apologies for Absence

To receive apologies for absence from Members to determine the quorum of the meeting in accordance with Rule 7 of Part 4 of the Constitution.

Minutes:

An apology for absence was received from Councillors R H Adams, S S Athwal and L A Bentley.

26.

Appointment of Substitutes

To appoint substitute Members in accordance with Rule 26 of Part 4 of the Constitution and the Substitution Procedure Rules.

Minutes:

None.

 

27.

Declarations of Interest

Members are reminded that any declaration of interest should be made having regard to the Members’ Code of Conduct. In particular, Members must make clear the nature of the interest and whether it is 'pecuniary' or ‘non-pecuniary'.

Minutes:

None.

28.

Minutes of the Previous Meeting pdf icon PDF 178 KB

To read, confirm and approve the minutes of the previous meeting in accordance with Rule 19 of Part 4 of the Constitution.

Minutes:

By affirmation of the meeting, it was

 

UNANIMOUSLY RESOLVED THAT:

 

The minutes of the previous meeting held on Tuesday, 28 November 2023 be taken as read, confirmed and approved.

29.

Action List Arising from the Previous Meeting

To read, confirm and note the Action List arising from the previous meeting.

Minutes:

There was no action list arising from the previous meeting.

30.

Petitions and Deputations

To receive any Petitions and, or, Deputations in accordance with Rule(s) 11 and 12 of Part 4 of the Constitution and the Petitions Procedure Rules respectively.

Minutes:

None.

 

31.

Corporate Performance Update (Q3 2023/24) pdf icon PDF 437 KB

Report of the Head of Customer Service & Transformation

Additional documents:

Minutes:

The Committee gave consideration to the agenda and appendices (as set out at pages 7 – 80 of the agenda reports pack), which provided an update on the progress made during Q3 of the 2023/24 financial year towards achieving the priorities of the Council’s Strategic Objectives.

 

By affirmation of the meeting, it was:

 

UNANIMOUSLY RESOLVED THAT:

 

The performance of the Council against its Corporate Objectives in delivering services be noted.

32.

Collection Rate Improvement Plan pdf icon PDF 1 MB

Presentation of the Revenue and Benefits Manager

Minutes:

The Committee gave consideration to the presentation (as attached in the minutes pack) which gave an update on the Council’s Collection Rate Improvement Plan.

 

By general affirmation of the meeting, it was

 

UNANIMOUSLY RESOLVED THAT:

 

The content of the presentation be noted.

33.

Extension of the Delegation and Collaboration Agreement in Relation to the Lightbulb Service pdf icon PDF 200 KB

Report of the Strategic Director

Minutes:

The Committee gave consideration to the report (as set out at pages 80 – 83 of the agenda reports pack), which gave an update on the Lightbulb service and asked for the existing Delegation and Collaboration agreement to be extended.

 

It was moved by the Chair, seconded by the Vice-Chair and

 

UNANIMOUSLY RESOLVED THAT:

 

A.     That the existing Delegation and Collaboration agreement in relation to the Lightbulb Service be extended by 1 year to the 31March 2025;

B.     The funding for the Lightbulb Service be noted; and

C.     The performance up to quarter three be noted.

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