Agenda and minutes

Service Delivery Committee - Tuesday, 14th June, 2022 7.00 pm

Venue: Council Offices, Bushloe House, Station Road, Wigston, Leicestershire, LE18 2DR. View directions

Contact: Democratic Services  Tel: (0116) 257 2775 Email: democratic.services@oadby-wigston.gov.uk

Note: Q4 (2021/22) 

Media

Items
No. Item

1.

Apologies for Absence

To receive apologies for absence from Members to determine the quorum of the meeting in accordance with Rule 7 of Part 4 of the Constitution.

Minutes:

An apology for absence was received from Councillor R E R Morris.

2.

Appointment of Substitutes

To appoint substitute Members in accordance with Rule 26 of Part 4 of the Constitution and the Substitution Procedure Rules.

Minutes:

None.

3.

Declarations of Interest

Members are reminded that any declaration of interest should be made having regard to the Members’ Code of Conduct. In particular, Members must make clear the nature of the interest and whether it is 'pecuniary' or ‘non-pecuniary'.

Minutes:

None.

 

4.

Minutes of the Previous Meeting pdf icon PDF 179 KB

To read, confirm and sign the minutes of the previous meeting in accordance with Rule 19 of Part 4 of the Constitution.

Minutes:

By affirmation of the meeting, it was

 

UNANIMOUSLY RESOLVED THAT:

 

The minutes of the previous meeting held on 15 March 2022 be taken as read, confirmed and signed.

5.

Action List Arising from the Previous Meeting pdf icon PDF 287 KB

To read, confirm and note the Action List arising from the previous meeting.

Additional documents:

Minutes:

By affirmation of the meeting, it was

 

UNANIMOUSLY RESOLVED THAT:

 

The Action List arising from the previous meeting held on 15 March 2022 be noted.

 

6.

Petitions and Deputations

To receive any Petitions and, or, Deputations in accordance with Rule(s) 11 and 12 of Part 4 of the Constitution and the Petitions Procedure Rules respectively.

Minutes:

None.

 

7.

Council Performance Update (Q4 2021/22) pdf icon PDF 742 KB

Report of of the Strategic Director (Former Head of Customer Service & Transformation)

Additional documents:

Minutes:

The Committee gave consideration to the report as set out on pages 11 – 56, which asked it to note the update on progress achieved during the fourth quarter against achieving the Council’s Corporate Objectives.

 

A number of questions and requests for further information and/or actions plans were raised by the Committee in relation to services covered in the report, including the Finance Exception Report, unauthorised kerb edgings to graves and condition of cemetery benches, graffiti in various areas of the Borough, the Law & Democracy Exception Reporting and the performance of Customer Services. Officers present at the meeting noted the requests and agreed to provide the requested information and/or action plans at the next meeting.

 

Members’ expressed their dissatisfaction with the Lightbulb Performance Dashboard which they felt was unclear and requested their concerns be raised with the Council’s Lightbulb partner.

 

It was moved by the Chair, seconded by the Vice-Chair and

 

UNANIMOUSLY RESOLVED THAT:

 

The content of the report be noted.

8.

Adoption of New Style of Council Performance Update Report (Verbal Update/Presentation)

Verbal Update / Presentation of the Strategic Director (Former Head of Customer Service & Transformation)

Minutes:

The Committee gave consideration to the Verbal Update/Presentation given by the Strategic Director.

 

It was moved by the Chair, seconded by the Vice-Chair and

 

UNANIMOUSLY RESOLVED THAT:

 

The revised structure of the Service Delivery report be approved.

9.

Installation of New Litter Bins and Litter Collection Programme pdf icon PDF 222 KB

Report of the Assistant Corporate Asset Manager

Minutes:

The Committee gave consideration to the report as set out on pages 57 - 62, which asked it to approve a moratorium on installing public bins in new locations, the upgrading of replacement bins and to approve conducting a review of town centre litter bins.

 

Members’ raised concerns over the communication between the South Leicestershire Litter Wombles (SLLW) and the Council and whether the SLLW may be inadvertently collecting residential and/or commercial waste. The Committee agreed that conducting briefing sessions with the SLLW would be beneficial.

 

Members raised the issue of fly tipping and cases of residents disposing of garden waste in public litter bins. The Head of Law & Democracy advised that when these cases occur, people need to report it to the Council, and it will be dealt with accordingly. The Committee requested a report on the feasibility of including recycling sections in public bins, what items can be recycled and how it will be dealt with. Members also discussed the possibility of implementing a public campaign to tackle the issue of littering. Officers present at the meeting noted Members’ concerns and requests.

 

It was moved by the Chair, seconded by the Vice-Chair and

 

UNANIMOUSLY RESOLVED THAT

 

i)            The content of the report be noted;

ii)           The current number of bins in the Borough be noted as being at the optimum limit;

iii)         Bin replacement types as upgrades from either post to floor mounted single bins, or single bins to double bins be approved; and

iv)         A review of the town centre litter bins be conducted.

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