13 Customer Service & Transformation Update (Q4 2018/19) PDF 108 KB
Report of the Head of Customer Service & Transformation
Minutes:
The Committee gave consideration to the report (as set out at pages 57 - 62 of the agenda reports pack) which asked it to note the update regarding Customer Service and Business Transformation during the fourth quarter of 2018/19.
By affirmation of the meeting, it was
UNANIMOUSLY RESOLVED THAT:
The contents of the report be noted.