Issue - meetings

Customer Service & Transformation Update (Q4 2018/19)

 

 

Meeting: 04/06/2019 - Service Delivery Committee (Item 13)

13 Customer Service & Transformation Update (Q4 2018/19) pdf icon PDF 108 KB

Report of the Head of Customer Service & Transformation

Minutes:

The Committee gave consideration to the report (as set out at pages 57 - 62 of the agenda reports pack) which asked it to note the update regarding Customer Service and Business Transformation during the fourth quarter of 2018/19.

 

By affirmation of the meeting, it was

 

UNANIMOUSLY RESOLVED THAT:

 

The contents of the report be noted.