Issue - meetings

Report of the Head of People & Performance

The Committee received the report as set out on pages 80-84 of the agenda, which asked it to note the work undertaken by the People and Performance Team during the second quarter of 2018/19.

The Director of Finance and Transformation provided the Committee with a brief summary of the report. The Committee noted the progress made in respect of the team’s nine Key Performance Indicators (KPIs), but felt that these lacked context without the Red/Amber/Green ratings applied to the KPIs which are reported to Service Delivery Committee, and as such needed to be reported consistently. The Committee also stated that in respect of the sickness percentages provided in the report, these would be more informative if they were supplemented by the actual numbers of employees recorded under each sickness category.

With regard to the 90.6% completion rate for mandatory e-learning training courses, the Committee enquired why close to 10% were failing to complete. The Director of Finance and Transformation confirmed that the figures as they stood included staff on long-term absences such as maternity leave and sickness, for whom it would not be feasible to complete the training within the regular timeframe. It was confirmed that the method of reporting would be looked at again in order to separate these particular cases from the remainder of the data.

A Member of the Committee expressed disappointment that although the number of press releases had increased since the last quarter, the total number issued was still below target. It was suggested that an explanation should be provided to the Committee if the target continued to be missed.

It was moved by the Chair, seconded by the Vice-Chair and

UNANIMOUSLY RESOLVED THAT:

The contents of the report be noted.